Papers with non-collaborative dialogue agents
Strength Lies in Differences! Improving Strategy Planning for Non-collaborative Dialogues via Diversified User Simulation (2024.emnlp-main)
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| Challenge: | Non-collaborative dialogue agents are expected to engage in strategic conversations with diverse users, and this poses two main challenges for existing dialogue agents: 1) the inability to integrate user-specific characteristics into the strategic planning; 2) the difficulty of training strategic planners that can be generalized to diverse users. |
| Approach: | They propose to integrate a user-aware strategic planning module and a population-based training paradigm into a non-collaborative dialogue agent for securing a mutual agreement that leans favorably towards the system's objectives. |
| Outcome: | The proposed model can be used to achieve a mutual agreement that leans favorably towards the system's objectives. |
METRO: Towards Strategy Induction from Expert Dialogue Transcripts for Non-collaborative Dialogues (2026.acl-long)
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| Challenge: | Developing non-collaborative dialogue agents traditionally requires manual codification of expert strategies. |
| Approach: | They propose a method that formalizes expert knowledge into a Strategy Forest from raw transcripts. |
| Outcome: | The proposed method outperforms existing methods by 9%-10% in two benchmarks. |